SHIPPING

At Zephyr Shop, we strive to ensure that your orders are processed and delivered to you as efficiently as possible. Below is detailed information about our shipping process to keep you informed every step of the way:

Processing Time

  • Orders are typically processed within 1-3 business days after payment is confirmed.
  • During peak seasons or promotional events, processing times may take slightly longer due to high demand.

Shipping Time

  • Standard shipping typically takes 7–14 business days after processing, depending on your location.
  • For remote areas or regions with limited courier access, delivery times may extend slightly.
  • International shipping times may vary based on customs clearance and local delivery services.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on your location and the weight of your order.
  • Free shipping promotions may be available for specific products or order totals.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can use this tracking number to monitor the status of your shipment directly through the courier’s website.

Delays and Updates

  • While we work with reliable shipping partners, occasional delays may occur due to high demand, weather conditions, or customs processing.
  • If your order has not arrived within 14 business days, please reach out to us at info@zephyrshop.online, and we’ll gladly assist you.

International Orders

  • Customs and import duties may apply for international shipments. These charges are the responsibility of the customer and vary by country.
  • We recommend checking with your local customs office for any additional fees before placing your order.

Need Assistance?

If you have any questions or concerns about your shipment, feel free to contact us at info@zephyrshop.online. Our team is here to assist you with tracking updates, delivery issues, or any other inquiries.

Thank you for choosing Zephyr Shop—we appreciate your patience and understanding as we work to deliver your 3D wooden puzzles!